Introduction
This website can be accessed at www.rawbeauty.co.za. Website is owned and operated by RAWBEAUTY.
These Website Terms and Conditions govern the ordering and sale of Goods, and the use of the Website.
The Website enables you to shop online for a range of goods.
Important Notice
- Your attention is drawn to these Terms and Conditions because they are important and should be carefully noted.
- If there is any provision in these Terms and Conditions that you do not understand, it is your responsibility to ask RAWBEAUTY to explain it to you.
- RAWBEAUTY permits the use of this Website subject to the Terms and Conditions. By using this Website in any way, you shall be deemed to have accepted all the Terms and Conditions unconditionally. You must not use this Website if you do not agree to the Terms and Conditions.
Please refer to our Returns Policy for more information about returning products and related refunds. The Returns Policy is incorporated by reference (which means that it forms part of these Terms and Conditions).
Conclusion of sales and availability of stock
You acknowledge that stock of all Goods on offer is limited and that pricing may change at any time without notice to you. In the case of Goods for sale by RAWBEAUTY. RAWBEAUTY will take all reasonable efforts to monitor stock levels and ensure that when stock is no longer available, that offers thereof are discontinued on the Website. However, we cannot guarantee the availability of stock. When Goods are no longer available after you have placed an order, RAWBEAUTY will notify you and you will be entitled to a refund of any amount already paid by you for such Goods.
Payment
We are committed to providing secure online payment facilities. All transactions are encrypted using appropriate encryption technology.
Whether the Goods are for sale by RAWBEAUTY, payment may be made for Goods via EFT.
You may contact us via our contacts page to obtain a full record of your payment. We will also send you email communications about your order and payment.
Delivery of goods
RAWBEAUTY will deliver Goods to you via Courier
Privacy policy
We respect your privacy and will take reasonable measures to protect it, as more fully detailed below.
We may require you to provide us with personal information which includes but is not limited to –
- your name and surname;
- your email address;
- your physical address;
- your mobile number;
We will not, without your express consent use your personal information for any purpose other than as set out below:
- in relation to the ordering, sale and delivery of Goods;
- to contact you regarding current or new Goods or services or any other goods offered by us
- to inform you of new features, special offers and promotional competitions offered by us
- to improve our product selection and your experience on our Website by, for example, monitoring your browsing habits, or tracking your sales on the Website; or
- disclose your personal information to any third party other than as set out below:
- when delivering Goods to you, and thus need to know your personal information in order to assist us to communicate with you properly and efficiently;
- to our service providers (under contract with us) who help with parts of our business operations (fraud prevention, marketing, technology services etc). However, our contracts dictate that these service providers may only use your information in connection with the services they perform for us and not for their own benefit;
RAWBEAUTY undertakes never to sell or make your personal information available to any third party other than as provided for in this policy.
Whilst we will do all things reasonably necessary to protect your rights of privacy, we cannot guarantee or accept any liability whatsoever for unauthorised or unlawful disclosures of your personal information, whilst in our possession, made by third parties who are not subject to our control, unless such disclosure is as a result of our gross negligence.
If you disclose your personal information to a third party, such as an entity which operates a website linked to this Website or anyone other than RAWBEAUTY.
RAWBEAUTY SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE, HOWSOEVER ARISING, SUFFERED BY YOU AS A RESULT OF THE DISCLOSURE OF SUCH INFORMATION TO THE THIRD PARTY.
Changes to these Terms and Conditions
RAWBEAUTY may, in its sole discretion, change any of these Terms and Conditions at any time. It is your responsibility to regularly check these Terms and Conditions and make sure that you are satisfied with the changes. Should you not be satisfied, you must not place any further orders on, or in any other way use, the Website.
Any such change will only apply to your use of this Website after the change is displayed on the Website. If you use the Website after such amended Terms and Conditions have been displayed on the Website, you will be deemed to have accepted such changes.
Electronic communications
When you visit the Website or send emails to us, you consent to receiving communications from us.